Need a hand?
Drop us a note and we'll get back to you. Most replies go out within one business day. For broken sign-in, missing sheets, or anything that's blocking your team in the field, mark the form as urgent.
Contact support
Quick answers
Sign-in with Google won't work on my phone.
This usually means the OAuth client for your platform isn't set up yet. Email support with your device + OS version and a screenshot of the error and we'll sort it.
The app loads but says "Unable to parse range".
The tab name configured in the app doesn't match the tab name in your Google Sheet (the small label at the bottom of the sheet, like Sheet1). Reach out and we'll line them up.
Where is my data stored?
In your team's shared Google Sheet — full stop. The app stores nothing on its own servers. AI processing of business cards is sent directly to Anthropic using the API key you configure in the app.
Can I use the app without an Anthropic API key?
Yes. The app works without one — you just lose the card-scan and AI-generated trip summary features. All organization tracking, notes, and contact management still work.
How do I add my Anthropic API key?
Settings tab inside the app → AI assist → Claude API key → paste your key from console.anthropic.com.
How do I get the app on my phone?
Once you're approved for access, you'll receive a TestFlight invite (iOS) or an APK download link (Android). Email support if you haven't received yours.